Solutions | Administrative Task

Streamline Your Administrative Tasks with Intelligent AI Solutions

Simplify and enhance your administrative processes with NUWAY’s AI Business Assistant. Designed to tackle repetitive tasks and take action based on predefined keywords, our solution boosts productivity and efficiency, allowing your team to focus on more strategic activities.
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Key Features

NUWAY’s AI Business Assistant is equipped to handle a wide range of administrative tasks, from answering repetitive questions to performing actions based on specific keywords set by the business owner. This smart assistant not only responds to queries but also automates processes to ensure smooth and efficient operations.

Appointment Scheduling

Customer Query: When a customer asks for an appointment.
AI Response: The AI Assistant recognizes the keyword "appointment".
Action Taken:
- The AI Assistant requests the customer's name and email address.
- Once provided, it sends a scheduling link to the customer.
Outcome: The meeting is scheduled seamlessly, without manual intervention.

Additional Examples

Invoice: The AI Assistant can send out an invoice template or connect the customer to the billing department.
Support: The AI Assistant can provide troubleshooting steps or escalate the issue to a human agent if needed.
Information: The AI Assistant can fetch and provide detailed information on products, services, or policies.

Additional Examples

Keyword Recognition: Business owners can set specific keywords that trigger predefined actions.
Automation Rules: Customize the AI Assistant to perform various actions based on the logic set, ensuring it aligns with your business processes.
Continuous Learning: The AI Assistant continuously learns from interactions, improving its efficiency and accuracy over time.

Task Automation

Automates routine tasks, saving time and reducing manual effort.

Enhanced Productivity

Allows employees to focus on strategic tasks by handling repetitive queries and actions.

Seamless Integration

Easily integrates with existing tools and systems for a smooth workflow.



Reduces time spent on administrative tasks


Increases overall productivity


Improves response times to customer inquiries

How it works

Process Flow

Customer Interaction

The AI Assistant engages with the customer via chat or voice.

Keyword Detection

Identifies keywords in the customer’s query.

Action Execution

Performs the action set by the business owner, such as sending an email, scheduling an appointment, or providing information.

Continuous Improvement

Learned from each interaction to improve future responses and actions.

Features and Capabilities

Natural Language Processing NLP

Understands and processes natural language queries.

Integration with Calendars and Email

Schedules appointments and sends emails automatically.

Customizable Actions

Business owners can define specific actions for the AI Assistant to take based on keywords.

Case Studies / Scenarios

Real-Life Examples

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Dental Clinics

Automates appointment scheduling, sending reminders, and providing information on services.
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Doctor Offices

Manages patient inquiries, schedules consultations, and handles billing questions.
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Corporate Offices

Assists with meeting scheduling, information retrieval, and basic support queries.

The AI Assistant’s ability to schedule appointments and handle routine inquiries has improved our operational efficiency tremendously.

Office Administrator

Since implementing NUWAY’s AI Assistant, our administrative workload has significantly decreased, and our team can now focus on more important tasks.

Clinic Manager